Public Computer Policy

November 2008

Available Public Computers:

The Carol Stream Public Library has different types of computers available for public use. They include:

  • Computers for accessing the Library’s catalog
  • Computers with non-Internet games for ages 3 through 10
  • Computers with access to the Library’s online subscription databases

Microsoft Office is available on the computers with non-Internet games and on the computers with online databases in the Youth Services Department.

There are other computers in the Library which allow public access to the Internet and also contain Microsoft Office products. The use of those computers is covered under the Policy for Public Use of the Internet.

Who may use the computers:

The public computers are available for anyone to use, whether or not the user is a resident of Carol Stream or has a public library card.

Only two people will be allowed to use any one computer at any one time.

If, in the opinion of a Librarian, a person's behavior while using the computer is disruptive to others in the Library, that person will be instructed to discontinue use of the computer and may be asked to leave the Library.

Time slots:

The Library does not take reservations for non-Internet computers, nor is time limited. However, if people are waiting to use the computers, people will be asked to limit their use to 60 minutes.

No one may start using a computer less than 15 minutes before the Library closes. Users must finish working, although they may still be printing, at 5 minutes before closing. All computers will be shut off at five minutes before closing.


  • There is no charge for the use of the computers.
  • There is a charge for each sheet of paper printed. Current charges are posted in the Library.
  • The user is solely responsible for any damage to any person’s equipment, software, or data.
  • Damage to the Library’s equipment, software, data, or local area network will be charged to the user on a replacement cost basis.

Staff Assistance:

The Library Staff will not instruct computer users in the use of the equipment or any software. Limited assistance is available for starting computers and printers only.

Computer users are responsible for knowing how to use the equipment and/or software before they start. The Library will provide some reference material and user's aids for doing this. 

Software and Hardware:

Patrons may not bring in their own software to use on the Library's computers.

The Library's software may not be downloaded to a patron's storage device. Duplication of the Library software is prohibited by law.

Patrons wishing to save their work must provide a removable storage device such as a writable CD or flash drive.  If the patron does not have a storage device, the Library may have flash drives available to check out or purchase. No work may be saved to the hard drive.  If any thing is saved on the hard drive, it will be erased.

Other than approved data storage devices, the user is not allowed to use his or her own hardware or software.  Users shall not physically or electronically attach anything other than an approved storage device to Library equipment.

The Library is not responsible for lost or damaged files or disks belonging to the user.

The Library reserves the right to revise these policies and procedures at any time.  All revisions will be posted in the Library.  The user is responsible for staying informed of any and all revisions.

Library Hours

Monday - Thursday
9:00 a.m. - 9:00 p.m.
9:00 a.m. - 6:00 p.m.
9:00 a.m. - 5:00 p.m.
1:00 p.m. - 5:00 p.m.