Borrowing Privileges Policy

Effective April 14, 2008

Borrower's cards are issued to Carol Stream residents and taxpayers at no charge upon presentation of a signed application and two forms of identification. One must be a photo I.D. and one must supply both the name and current address of the applicant.  Any child, age 3 through 17 years, may have an individual borrower's card.  A parent or legal guardian must sign the child's application and supply the required proof of residency in person.  Non-residents may enjoy full library privileges upon the payment of a fee which is based on resident property valuation.

All patrons under 18 years of age must have parental permission on file before checking out DVDs or videocassettes or using Internet computers.

When materials are lost or damaged beyond repair, the patron is charged the replacement cost of the item plus a processing fee as detailed on the reverse side of this notice.  These fees are non-refundable. 

When total charges reach $10.00, a patron’s borrowing privileges are blocked. (See reverse side for loan periods and corresponding charges.) When accrued overdue fines for items still out reach $10.00, a patron’s borrowing privileges are blocked.

When $25.00 or more is owed to the Library in fines or replacement costs and fees, the patron’s account is referred to a materials recovery service. If necessary, unresolved accounts will be credit reported. Unresolved charges on juvenile accounts will be transferred to the responsible party’s account for credit reporting. A billing fee of $10.00 is also assessed on all accounts referred to a materials recovery service.

A book drop is available twenty-four hours a day for all Library materials.  During Library hours patrons are asked to return all materials inside the Library.

Requests for reserves may be arranged in person, by telephone, or through the Library’s online catalog.

INTERLIBRARY LOAN
  Items that are not available at the Carol Stream Public Library may be requested from other libraries.  Patrons will be notified when items are available for pick up at the Carol Stream Public Library.

RECIPROCAL BORROWING
  Carol Stream card holders may borrow books from any library in the State of Illinois that participates in the Reciprocal Borrowing Program.  Reciprocal borrowing privileges are available to patrons in good standing.